Who We Are

A home care agency built on trust.

Regency is a licensed home care provider serving all five boroughs of New York City and Westchester County. Families across the region trust us with the people they love, and we take that trust seriously.

We are Home Health Aides, Registered Nurses, care coordinators, and Medicaid consultants. And we share one belief: growing older, healing, and living with disability should happen at home, surrounded by familiar things and the people you love most.

Our Mission

Patient care
management is
our priority.

When it comes to the care of the people you love, there are no compromises. Our team works alongside families to make sure care is individualized, attentive, and built around the patient, not the schedule.

Our warm, supportive approach puts patients at ease and gives them more control over their own care.

How We Work

Three things we never compromise on.

Top-tier caregivers

Our Home Health Aides and Registered Nurses are chosen for their skill, and for their warmth. We hire people who treat every patient with the dignity they deserve.

01

A close-knit, family-style approach

Big agencies can feel impersonal. We keep a low patient-to-coordinator ratio so every patient gets real, personal attention from a coordinator who knows them.

02

Care planned around you

Every patient gets an individualized plan of care. As needs change, and they always do, the plan changes with them.

03
Recognition

Recognized by the people who matter most.

Regency has been recognized as a Best of Home Care Provider every year since 2021. We also partner with Home Care Pulse for ongoing patient-satisfaction research and quality assurance, so we know how we’re doing from the people we serve.

Languages

Care in the
language of home.

Our team reflects New York. Staff and caregivers speak English, Spanish, Mandarin, Cantonese, and many other languages. We work to match each patient with a caregiver who speaks their preferred language.

We have been recognized as a Best of Home Care Provider every year since 2021, and we partner with Home Care Pulse for ongoing patient-satisfaction research and quality assurance.

What Our Clients Say

Real reviews from the families we serve.

Only wonderful things to say about Regency Health Care! The care, the staff, and the entire office experience have all been exceptional. Everyone is compassionate, professional, and truly goes above and beyond. You can feel how much they genuinely care about their clients and families.

I highly recommend Regency if you need care for an elderly family member or loved one. Don’t hesitate to reach out and ask about the services they provide throughout NYC. I went into the office and they took care of me immediately, making the entire experience easy and welcoming.

From day one, we noticed that ‘patient care management is our priority’ was more than just a slogan—it was truly their standard. Their dedication to patient care, along with their experience in senior care, gave our family the peace of mind we needed.

Regency is definitely one of the best home care agencies out there. They have great customer service and are always going above and beyond to make sure their patients receive the quality care, attention, and support they need and deserve.

This is the best service I’ve ever had. The staff at the front desk were incredibly helpful, and their supervisor, Yolanda, was very kind and took the time to answer all of my questions.

As a Case Manager, I refer my clients to Regency Health Care because they truly value their patients and provide quality care. The staff works as a team to ensure patients’ needs are met and consistently goes above and beyond.

My grandmother has been with Regency for two years and receives 24-hour care. We’ve always had wonderful aides who take great care of her. I would highly recommend Regency to anyone in need of home care services.

Our Locations

All five boroughs and
Westchester County.

We have offices in Brooklyn, the Bronx, Long Island City, White Plains, and Jackson Heights. On Long Island, our sister agency Individual Home Care extends the same standard of care.

Ready to talk?

We’d love to hear more about you and your family. Call us any weekday between 9AM and 5PM, or send a message anytime.